Frequently Asked Questions
Some common questions asked by parents. If you have a question that is not answered here, please contact us at 972-283-9404 or via email at email@example.com
When can I enroll my child?
We are enrolling children now! Please begin by printing out an enrollment packet. You will find enrollment information by clicking on the enrollment link located at the top of our page. If you are unable to print the enrollment packet please feel free to stop by and see one of our friendly front desk staff members in order to take a tour and or learn more about our school.
What are your hours?
We are open from 6:30 A.M. to 6:00 P.M., Monday through Friday. We are closed on major holidays and generally will be open on snow days. When possible, we will offer care for before- and after-school children on days that public schools are closed.
Do you offer transportation to and from local schools?
Yes, our center has school buses equiped with seat belts to transport children to and from area schools in the morning and afternoon.
When should I make payment?
Tuition is due on Monday by 6 p.m.
Is there a contract or obligation?
We assume your child will continue with us for an extended period of time. We only ask for two weeks written notice prior to withdrawal. Though our rates are based on a full year, including all holidays, we will only charge you for the last two weeks that your child will be in attendance (this applies to accounts that have given a two week written notice).
Who can pick-up my child?
When you enroll your child you will provide the names and contact information for those that are authorized to pick-up your child. The first time someone comes in, we will check their ID and assist them in setting up a personal ID in our computer system. For you and your child’s safety, we do not allow you to make changes to the pick-up list by telephone, fax, or e-mail; you must do so while at the school.
Should I bring food for my child?
We will provide breakfast, lunch and an afternoon snack for your child. Children with special diets may be allowed to bring their food. We do not allow outside food into the center. Food will be prepared in house.
If my child is not feeling well can he/she attend school?
To maintain a safe and healthy environment we do not allow sick children to stay at school. This is one of many steps that we take in our efforts to reduce the spread of germs throughout the school.
Will my child ride on the bus?
Other than the daily school drop-off/pick-up for our school-aged children, we never take a child on the bus without specific written permission from the parent. Our preschool classes will take field trips throughout the year (with the exception of our PreK-2 students). Parents are always welcomed to join us.